FULLY DIGITIAL BROKER PRODUCT TRANSFER PORTAL

To make things easy for you to discuss the options with your client, we’ll also write to them when their transfer window opens.  They will be informed that they can talk to their broker for advice on their options and a recommendation. Alternatively, they can arrange their own execution only transfer.

If your client is currently in an initial rate period and would like the new product to start when the existing deal ends, please make sure we receive the request to transfer by the 12^th of the previous month.

If your client has already reverted to a variable reference rate and would like the new product to start as soon as possible. We need to receive the request to transfer their product by the 12^th of the month to make sure there is enough time to complete the transfer and provide your client with the new payment information for the first of the following month.

For Limited Company BTL transfers, before we can complete the transfer, we also require the Guarantors to sign and date a separate Deed of Consent to confirm that they are content for this obligation under the Guarantee to continue, as varied by the transfer.

We will send the required documentation to each Guarantor at their correspondence address when we receive the request to transfer. We would suggest that extra time is allowed for your client to complete this step.

Your client’s new product start date will depend on their circumstances, so we will write to your client confirming when the product transfer will take effect. For example:

• If your client is still in their initial rate period, the switch will take effect from the end of their existing deal provided we receive the request to transfer the product by the 12^th of the previous month.
• If your client has already reverted to their variable reference rate and would like their new product to start as soon as possible. We need to receive the request to transfer the product by the 12^th of the month to make sure there is enough time to complete the transfer and provide your client with their new payment information for the first of the following month.
• For Limited Company BTL transfers, we will send all Guarantors a Deed of Consent which they will need to sign and return before we can complete the transfer.

 

They may still be able to remortgage with Kensington in our usual way, meeting affordability and credit policy, just not through the product transfer process.

1) Enter the same email address you use to log on to our broker portal
2) Select your client account from the two options:

a. Resi/BTL
b. Limited Company BTL

3) Select your Club or Network
4) Answer the security questions relating to your client

a. A/C Number
b. Date of Birth
c. Sort code or the amount of the last payment made to Kensington

Once you’ve logged on, it’s just 5 steps to transfer your client's product

1) Review your client’s options.
2) Discuss the options with your client.
3) Choose product and review the new illustration.
4) Agree to the terms and conditions.
5) Confirm that you have received consent from your client and transfer your client’s product!

*For Limited Company BTL transfers, all Guarantors will need to sign and return the Deed of Consent form which we will send direct to your client and each personal Guarantor.